Staff Satisfaction Survey

At the Cognitive Behaviour Therapy Institute of Manitoba (CBTI), we value the perspectives of our Registered Psychologists and are committed to supporting your clinical work and professional growth. This survey is designed to gather feedback on your experiences with CBTI, including the quality of facilities and resources, administrative support, communication, billing processes, overhead structure, and opportunities for collaboration and continuing education.

Your insights will help us ensure we continue to provide the tools, environment, and community you need to thrive in your practice. All responses are confidential and will be used to guide organizational improvements.

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INSTRUCTIONS

Please answer the following questions honestly. Your responses are confidential and will help CBTI improve support, resources, and the workplace experience.
For each statement below, please select the option that best reflects your opinion:
1 – Strongly Disagree | 2 – Disagree | 3 – Neutral | 4 – Agree | 5 – Strongly Agree

Workplace Satisfaction

1. I am proud to be affiliated with the CBT Institute of Manitoba.
2. I am satisfied with the quality of the facilities, equipment, software (e.g., Jane, Telzio), and supplies provided by CBTI.
3. CBTI provides adequate administrative support for my practice.
4. Communication from CBTI regarding changes or updates to processes, fees, and resources is timely and clear.

Organizational Values & Policies

5. CBTI honours its commitments to promoting diversity, equity, and inclusion.
6. I see myself continuing to work with CBTI over the next two years.
7. CBTI’s policies and procedures are clear and consistently applied.
8. The overhead fees are reasonable relative to the resources provided (e.g., office space, equipment, Jane and Telzio platforms, intake, billing, and collection services — including the 2–3% credit card processing fee).
9. CBTI’s billing and financial processes are effective, accurate, and transparent.
10. CBTI is committed to giving back to the community.

Personal Experience & Growth

11. I feel valued and respected as a member of CBTI.
12. I am satisfied with the opportunities for professional growth and development through my work with CBTI (e.g., ethics meetings, journal club, and annual CE event).
13. CBTI creates opportunities to connect with my colleagues both socially and professionally (i.e., engaging in CE events, professional consultation, journal club).

Suggestions or Comments